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Avatel Cloud Fax Solution

A Next Generation Fax Platform

When employing a traditional fax machine and phone line, no matter how small your office is, you need at least one machine and phone line — no matter how many people will use it. In a larger office, you may use several fax machines and phone lines, located strategically about the office, to meet your needs. While fax machines may no longer be a practical investment, a cloud fax solution is often the easiest way to send and receive faxes. Improve Fax Processes by eliminating unreliable fax machines, servers, printing, and telecom line costs with internet cloud faxing:

Intuitive, easy-to-use interface – Send your first fax in seconds. Enterprise-scale features but easy enough for any sized business.

Keep your existing fax number – Easily port-in your existing fax number(s). Add a fax number? We will simply provision one for you.

With Avatel’s Cloud Fax Solution, you can save money and time. Reduce toner and paper usage, and no need for a second phone line. Send and receive faxes on the go, during a meeting, or on your mobile device. Go fully digital with our easy-to-use cloud fax service. No more lost paper, wasted time, or missing audit trails.

Benefits of Avatel’s Cloud Fax Solution

  • No need for fax dedicated analog phone lines
  • No need for a fax machine, paper, and toner
  • Eliminates shredding of sensitive faxes
  • Eliminates recycling of both paper and toner cartridges
  • Can be sent and received from any computer, smartphone, or tablet where an Internet connection is available

 Fax-only infrastructure

Been struggling to find a reliable cloud faxing solution? Fax over IP (FoIP) is known to have reliability problems. One big reason is most networks are built for voice. Our backbone is built and optimized specifically for fax, allowing us to maximize quality and deliverability.

Automatic Cloud Storage

Never lose another fax. Every sent and received fax is automatically stored securely in the cloud. Tag your faxes to be searched later. Access your fax history from any device.

Security and Compliance


Built to satisfy even the most stringent of security and compliance requirements. User authentication, encrypted document exchange, advanced perimeter defense, and routine data backup are just a few of the things we do to keep your data secure.

HIPAA Fax Requirements and Security






Certain industries have more stringent security requirements especially if they transmit, store and access confidential information. The difference between standard and encrypted fax options is that encrypted fax complies with the Health Insurance Portability and Accountability Act (HIPAA) within the technical, operational, and administrative framework and offers a more secure way of handling information. Health care providers are required to be HIPAA compliant, however other industries including financial, legal services and real estate may also need a more robust fax solution due to the nature of their business.

Embrace a HIPAA secure cloud faxing solution that works

Health Information Portability and Accountability Act (HIPAA) is the 1996 federal ruling that governs patient privacy and what happens to entities that fail to keep patient information secure. Under HIPAA, practitioners must look at the three rules of the act that govern privacy and security. These are as follows:

  • Privacy Rule: Ensures privacy by keeping information that could identify a patient protected.
  • Security Rule: This rule governs how practitioners keep electronic health records secure.
  • Breach Notification Rule: If a security or data breach occurs, this rule governs who an entity notifies and how.

While wading through terminology set forth in HIPAA can be confusing, choosing our cloud fax solution is not. Don’t worry about using cloud fax to send and receive documents, HIPAA allows for cloud service providers to store and transmit sensitive data.

Our HIPAA secure fax service is a top-rated product for sending and receiving faxes from a computer. Since your practice does not need to print out papers, you do not need to worry about storing physical files or destroying them properly after faxing to ensure security compliance.

Email to Fax





Faxing has never been easier. Email to fax is a service that lets you fax directly from your email. The process is simple and works like sending or receiving an email.

Avatel Web Portal Fax Solution






Our Web Portal Fax Solution instantly fax-enables any internet connected device. Our modern, intuitive web interface takes the chunkiness out of fax and frees you from traditional fax machines. Cross-browser ready and mobile friendly.

Fax Meets Usability

Sending and receiving faxes has never been so easy. The Fax software is built on the most modern web frameworks and designed to be very user friendly. We’ve also included a robust feature set that makes this Fax Solution among the most advanced cloud fax solutions on the market.

 Avatel FaxBridge VoIP Fax Adapter






If you would like to continue to use your on-premise fax machine, we have an easy way to internet-enable it. There is no complex setup or installation. You can just plug our FaxBridge in and start faxing. They are shipped preconfigured and already assigned to your account. Using a FaxBridge with your physical fax machine eliminates the need for POTS/analog phone lines. Stop paying unnecessary costs to use your fax machine.

Our FaxBridge will help reduce paper waste since all incoming faxes are automatically emailed to you. They also increase security and help with compliance since all faxes sent and received with a FaxBridge are automatically stored securely in the cloud. Your fax machines can be located anywhere and used as secure fax terminals when connected to our FaxBridge device.

Cloud Faxing: Is it the right choice for your business?

Today, 89 percent of small-to-midsized businesses (SMBs) utilize faxing in their day-to-day operations. This number is expected to rise, with analysts predicting fax usage to increase by 25 percent in the next two years among large and SMBs. It’s a prediction that emphasizes the critical role of faxing, which is why businesses are assessing their approach to faxing.

Cloud based computing has revolutionized business for SMBs and organizations. If you’re thinking about moving to cloud fax, contact an Avatel Account Manager at (866) 835-2661 to see the benefits for your business.

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